Definitely a carefree experience!
I want to start by saying that it has been a most pleasant experience working with you to book this trip. To this point, I've only ever used a travel agent once about 5 years ago when we had prepared to visit Haiti (volunteering at an orphanage.) We had the entire trip booked and paid for when the political landscape there changed radically. The entire week prior to departure was a whirlwind of conflicting information and in the end we received very poor advise from the agent. It wasn't a pleasant experience. You have changed my opinion of your profession 100%. You have been timely, provided exceptional customer service, and have worked hard to make sure that we have solid and appropriate information. Thank you so very much for all of your assistance. Should I need assistance for travel in the future, I will call you. I may not travel often, but you will get my business when I do!